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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (386) 788-1550

"Really impressive!! We are from here, have lived in this area for 60 yrs and have owned many dogs/cats throughout that time. My 4 yr old has multiple issues, and was seeing another vet since puppy hood. We switched to Dr. Lo after she cleared up an ear issue in just one visit that he'd seen previous vet (who always tried to help) for multiple times, and suffered with for months. Can't say enough GOOD things about Dr. Lo, she's very patient and caring, extremely knowledgeable, and goes above and beyond to help your pet! Staff has always been helpful and maintains professionalism with us, and we're picky and exhausting clients with many questions. I've heard others complain about pricing, but we feel their pricing is fair; spent more in the long run repeatedly taking dog to previous vet, who was cheaper per visit, but didn't solve the issue, and had to keep going back, so would've actually saved money if we would've found Dr. Lo sooner. Discovering Dr. Lo and Ravenwood staff has been like winning the lottery for us, and we couldn't be more impressed or happy about it!!"

Bebbie M.

(386) 788-1550 Appointments
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